1. Pay-As-You-Go System

GenvexAI operates on a simple and transparent pay-as-you-go credit model:

• You purchase a plan → Credits are added to your wallet.
• Whenever you generate code, debug a project, or run SQL queries, the cost is deducted from your wallet.
• There is no recurring billing and no auto-charges.
• You always control how your credits are used.

2. Available Credit Packages

All packages are one-time purchases with fixed credits:

• Free Tier – $1 Credit
• Starter – $5 Credit
• Developer – $10 Credit
• Pro – $20 Credit
• Growth – $49 Credit
• Enterprise – $99 Credit

Credits are non-transferable between accounts.

3. Plan Validity

All purchased plans remain valid for 1 year from the date of purchase. Any unused credits expire automatically at the end of the validity period.

4. How Credit Deduction Works

Your wallet balance is deducted based on:

• Lines of code generated
• Complexity of prompts
• SQL queries processed
• Debugging operations by Debugon

All costs are transparent and displayed in usage section of the dashboard.

5. Payment Safety

We use trusted and secure payment gateways. Your payment information is:

• Never stored on our servers
• Encrypted using industry-grade standards
• Processed directly by certified payment partners

6. 24-Hour Refund Policy

We offer a fair and simple refund policy:

• Refunds can be requested within 24 hours of purchase.
• Only unused credits qualify for a refund.
• If even a small portion of the credits have been used, refund is no longer applicable.
• Refunds are processed to the original payment method.

No questions asked — your satisfaction matters.

7. Need Help?

For billing or refund queries, contact:
Email: support@genvexai.com